Incidents | TicketSnap Incidents reported on status page for TicketSnap https://status.ticketsnap.ca/ https://d1lppblt9t2x15.cloudfront.net/logos/c992cf579fb17aaace06d1c7a630cf70.png Incidents | TicketSnap https://status.ticketsnap.ca/ en System Maintenance https://status.ticketsnap.ca/incident/710378 Fri, 22 Aug 2025 04:00:12 -0000 https://status.ticketsnap.ca/incident/710378#a2ead71eed594444058c6cdbcc1f2fd7623fe1b8f5ffa3d3b6cfe7f574f4efde Migration maintenance in progress Website Upgrade https://status.ticketsnap.ca/incident/639154 Tue, 29 Jul 2025 06:00:56 +0000 https://status.ticketsnap.ca/incident/639154#013bdc3782192db61be533ea68f3071eae7dd0380613db2019476f869dd16fa8 Maintenance completed Website Upgrade https://status.ticketsnap.ca/incident/639154 Tue, 29 Jul 2025 04:50:56 -0000 https://status.ticketsnap.ca/incident/639154#bd2e7f7e6a1d81beab557426d7b2c45398da87cf3d7e72d29315100f1b7fb91a Upgrades in progress Website Maintenance https://status.ticketsnap.ca/incident/518536 Tue, 25 Feb 2025 08:00:37 +0000 https://status.ticketsnap.ca/incident/518536#83126c8e5a20e4c4cfdf6289ed3ad6a8a61aef7d4a7211ac33abb215b64a5ee3 Maintenance completed Website Maintenance https://status.ticketsnap.ca/incident/518536 Tue, 25 Feb 2025 06:00:37 -0000 https://status.ticketsnap.ca/incident/518536#3556f0a63670e084fc6cac5f6a3f5e04fed1299b819872cca67240d2d7392529 Doing some general housekeeping and upgrades. Website is down https://status.ticketsnap.ca/incident/503497 Wed, 29 Jan 2025 01:14:48 -0000 https://status.ticketsnap.ca/incident/503497#93a8e41bca23c7e1e3d188bcbdf05052d3aa1878574e7c2096b52015a3185c5f Website recovered. Website is down https://status.ticketsnap.ca/incident/503497 Wed, 29 Jan 2025 00:57:47 -0000 https://status.ticketsnap.ca/incident/503497#f05a27caca93dbbe4443c07a41aa10dbd352264a7057276cb96c9959582daf26 Website went down. Website is down https://status.ticketsnap.ca/incident/456279 Tue, 05 Nov 2024 08:50:39 -0000 https://status.ticketsnap.ca/incident/456279#14a713fc564a85f355fdf91e0fa67ee8585e234561c3444f224f55b0d28d23d5 Website recovered. Website is down https://status.ticketsnap.ca/incident/456279 Tue, 05 Nov 2024 08:33:44 -0000 https://status.ticketsnap.ca/incident/456279#ff3962e3dcf70ccfddf517d0c5109a55369daa97cc5907f8be489730b2645efc Website went down. Website Maintenance/Migration https://status.ticketsnap.ca/incident/401232 Tue, 06 Aug 2024 06:00:00 +0000 https://status.ticketsnap.ca/incident/401232#ef966684fea15d7ec85de29ce98b0155bdd86b4f8a2d2c2214599d154b22487d Maintenance completed Website Maintenance/Migration https://status.ticketsnap.ca/incident/401232 Tue, 06 Aug 2024 03:00:00 -0000 https://status.ticketsnap.ca/incident/401232#23efc8db659bbcd30d9a3033856a54964f6dbe0e09c8c97bfffcf12db3614196 During this period, our website will be undergoing essential maintenance and a migration process to a new platform. This update is aimed at improving site performance, security, and overall user experience. What to Expect: Downtime: There will be a temporary downtime, during which our website and certain services may be unavailable. We apologize for any inconvenience this may cause and appreciate your understanding and patience. Our team is working diligently to minimize downtime and ensure a seamless transition. Website is down https://status.ticketsnap.ca/incident/407742 Fri, 02 Aug 2024 06:37:52 -0000 https://status.ticketsnap.ca/incident/407742#54eb1c45b43945f417d21da1dcd28db517c290b44c9fe86d96ea75d9d5ee6b2f Website recovered. Website is down https://status.ticketsnap.ca/incident/407742 Fri, 02 Aug 2024 06:20:29 -0000 https://status.ticketsnap.ca/incident/407742#51be0f00f3eb13ba519569b74a03b6aa3b95a45a2b1edd47eafd67354b4712eb Website went down. System Upgrade https://status.ticketsnap.ca/incident/378358 Sun, 02 Jun 2024 17:32:24 +0000 https://status.ticketsnap.ca/incident/378358#eccbc23485604bdac650759b1c1714a8687c4cee3771b5cca28dfe13a0ca64b6 Maintenance completed System Upgrade https://status.ticketsnap.ca/incident/378358 Sun, 02 Jun 2024 17:32:24 -0000 https://status.ticketsnap.ca/incident/378358#38a4a5da9dd7e9c9e2d242a47e5edf2df298ba805e0575aceef73560df192b8c Website will be intermittently unavailable during upgrades System Upgrade https://status.ticketsnap.ca/incident/378358 Sun, 02 Jun 2024 17:15:00 -0000 https://status.ticketsnap.ca/incident/378358#38a4a5da9dd7e9c9e2d242a47e5edf2df298ba805e0575aceef73560df192b8c Website will be intermittently unavailable during upgrades Systems Maintenance https://status.ticketsnap.ca/incident/341927 Sun, 17 Mar 2024 05:00:00 +0000 https://status.ticketsnap.ca/incident/341927#a31090629185117e23781e3ffb040f4e7cee8ae3ba676ff7ec190e24ba0a0e96 Maintenance completed Systems Maintenance https://status.ticketsnap.ca/incident/341927 Sun, 17 Mar 2024 04:00:00 -0000 https://status.ticketsnap.ca/incident/341927#2938e3a27bce9a396b2245153efaf43f023764c2bfa55781d4a9d6146e21e70f During this period, you may experience intermittent access or slow response times while navigating the site or accessing our services. We are working diligently to minimize any disruptions and to perform this maintenance as efficiently and effectively as possible. Deployment Systems Maintenance https://status.ticketsnap.ca/incident/336928 Wed, 06 Mar 2024 08:00:00 +0000 https://status.ticketsnap.ca/incident/336928#39f49397902c7b41d52923f4821f18efc3d613beda11c0849290562853a15649 Maintenance completed Deployment Systems Maintenance https://status.ticketsnap.ca/incident/336928 Wed, 06 Mar 2024 06:00:00 -0000 https://status.ticketsnap.ca/incident/336928#89ebd22078b9e879231d0264244d53c1c5987c6b94c18ca83de8b3edc6abec22 During this period, you may experience intermittent access or slow response times while navigating the site or accessing our services. We are working diligently to minimize any disruptions and to perform this maintenance as efficiently and effectively as possible. System Maintenance https://status.ticketsnap.ca/incident/328864 Mon, 19 Feb 2024 10:00:00 +0000 https://status.ticketsnap.ca/incident/328864#db3b23262a96f992c3a30fdaa7b48c6a5a8549a58ee8b0f36738b21da5b244de Maintenance completed System Maintenance https://status.ticketsnap.ca/incident/328864 Mon, 19 Feb 2024 08:00:00 -0000 https://status.ticketsnap.ca/incident/328864#858e7b36ebfba8f6e2338ef8e2ea14e11fca023ba74583efd0590e4bfaa5d8ae Site is currently under maintenance. DB Maintenance https://status.ticketsnap.ca/incident/314857 Fri, 19 Jan 2024 06:45:00 +0000 https://status.ticketsnap.ca/incident/314857#ac3afc69e923c1fbedea720cf14839fa39e4f106ea907ead7461a139705b587f Maintenance completed DB Maintenance https://status.ticketsnap.ca/incident/314857 Fri, 19 Jan 2024 02:45:00 -0000 https://status.ticketsnap.ca/incident/314857#a3b6164c25e70983417ff5c5d0fcc104be0b0d326bf0b197b593310cdd282a3f Database may go down briefly during maintenance Authentication systems maintenance https://status.ticketsnap.ca/incident/308621 Fri, 05 Jan 2024 05:21:00 +0000 https://status.ticketsnap.ca/incident/308621#75c9d5059a4b88ad5e149575802d7815daef59e10b5c53d4dc4dcfdac290f766 Maintenance completed Authentication systems maintenance https://status.ticketsnap.ca/incident/308621 Fri, 05 Jan 2024 04:00:00 -0000 https://status.ticketsnap.ca/incident/308621#6d5560a34c3e15ff2a435537808c2eee7ac4e8073ea15e2d771951afaaebcab5 Site may be temporarily unavailable overnight while maintenance is preformed. Systems maintenance https://status.ticketsnap.ca/incident/287357 Wed, 15 Nov 2023 07:00:00 +0000 https://status.ticketsnap.ca/incident/287357#32be3184f9c0cf194c0809e94b0fface27dbdb66b2041be6de888cd1ccc619cd Maintenance completed Systems maintenance https://status.ticketsnap.ca/incident/287357 Wed, 15 Nov 2023 05:00:00 -0000 https://status.ticketsnap.ca/incident/287357#833ac14b121838c81e0f4d3dc8a19210298a454c163949069118bbfa3e72fae8 Performing scheduled system maintenance. System may be degraded. Updates https://status.ticketsnap.ca/incident/286364 Mon, 13 Nov 2023 10:00:00 +0000 https://status.ticketsnap.ca/incident/286364#5fac676d29f35da1bc2d8b3a59d012019ecdf83d1e2b529014d0102252f35786 Maintenance completed Updates https://status.ticketsnap.ca/incident/286364 Mon, 13 Nov 2023 08:00:00 -0000 https://status.ticketsnap.ca/incident/286364#7fa0b6f4fe0db56ea0c3505271201051f74682b5d1a1e599c58af9b4580e2b03 Site will be down for maintenance from 00:00 - 02:00 Maintenance https://status.ticketsnap.ca/incident/260602 Mon, 18 Sep 2023 03:03:00 +0000 https://status.ticketsnap.ca/incident/260602#1824f164f79415e4451b82aa66c81bbd41ccd59aafdd4c38c3a58b3e49cfa55c Maintenance completed Maintenance https://status.ticketsnap.ca/incident/260602 Mon, 18 Sep 2023 02:02:00 -0000 https://status.ticketsnap.ca/incident/260602#b65e6e2656c84220875571391d73d09cd99050547c8e6ddffafb4ea95262ccc6 Maintenance in progress. We'll be back soon. Upgrades of Servers https://status.ticketsnap.ca/incident/259432 Fri, 15 Sep 2023 02:30:00 +0000 https://status.ticketsnap.ca/incident/259432#4dec1a36e26eee7ff4a0e96b67c2de8e6508d4adb16d25334229311d54dae663 Maintenance completed Upgrades of Servers https://status.ticketsnap.ca/incident/259432 Fri, 15 Sep 2023 00:30:00 -0000 https://status.ticketsnap.ca/incident/259432#c250fb6bed9519f256ac3f1d20d13db026f2109e4ed1183d66134b979c863c51 Service may be unavailable for short periods while upgrades are done